A new network for contact centre and customer service professionals across Europe launches today designed to celebrate excellence and share best practice.
Get out of Wrap, hosted by Martin Teasdale, interviewed guests who attended the ECCCSA’s.
Get Out of Wrap reports live from the ECCCSA Awards Evening Find out more »
The Finalists for the largest and longest running customer contact awards programme in Europe have been announced.
Finalists announced for the European Contact Centre & Customer Service Awards 2023 Find out more »
A new report by ECCCSE (the European Contact Centre & Customer Service Exchange), reveals the changing customer service landscape across six of the largest markets in Europe.
Evolving European customer service landscape revealed in latest research Find out more »
