Partners
Association Partners
Representatives from Association Partners
Sandra Rens
General Director, Customer Contact & CXForum
Belgium
Tomáš Hájek
Executive Director, ADMEZ
Czech Republic
Eric Dadian
President, AFRC
France
Dirk Egelseer
President & Chief Legal & Regulation Officer, CCV
Germany
Tania Pantazi
Member of the Board of Directors, HICS
Greece
Dénes Kovácsházy
CEO, DIMSZ (DMA Hungary – Data-Driven Marketing Association)
Hungary
Mario Massone
Founder, Club CCMC
Italy
Ramon Delima
Chairman, KSF
Netherlands
Marcin Sosnowski
Managing Director, SMB
Poland
Ana Gonçalves
Secretary General, APCC
Portugal
Mădălina Vilău
CEO, Marketing Insiders Group
Romania
Dario Tibolla
President, callnet.ch
Switzerland
Banu Hizli
President, MDYD
Turkey
Iryna Velychko
President, UCCAI
Ukraine
Leigh Hopwood
CEO, CCMA
United Kingdom
How to become a Partner
Partnership is open to the associations responsible for customer contact within each country in Europe. Partnership is simple. There are no fees.
As well as giving partners access to a European-wide network and the opportunity for a category winner from their national awards to be entered into the European Contact Centre & Customer Service Awards, partners are asked to promote the work of ECCA and the Awards.
Partners also benefit from learning how other associations operate and gain ideas for adding value to their members. Association Partners meet three times in the year, including at the European Contact Centre & Customer Service Awards hosted in London in November. Only one association per country is eligible to join.
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