Events

Opportunities to network and learn in person or online with our partners across Europe.

In-Person

Polish Contact Centre Awards 2026

The aim of the Polish Contact Center Industry Awards is to promote and enhance the prestige of working in remote customer service, recognising excellence across the industry.

When: Thu 18 Jun 2026

Where: Warsaw, Poland

In-Person

UK National Contact Centre Awards 2026

Organised by the CCMA (Contact Centre Management Association), the UK National Contact Centre Awards are seen as a prestigious accolade for the individuals and teams that enter.

When: Mon 22 Jun 2026

Where: London, United Kingdom

In-Person

CCV Quality Awards 2026

On 25 June, these prestigious industry awards will be presented for the 21st time at Berlin BeachMitte. The event will take place as part of the CCV’s 30th-anniversary celebrations.

When: Thu 25 Jun 2026

Where: Berlin, Germany

In-Person

The UK National Contact Centre Conference

Delegates will have the opportunity to meet and listen to award winning contact centre professionals, whilst exploring the latest technology and meeting with potential partners in a small expo.

When: Tue 29 Sep 2026

Where: London, United Kingdom

In-Person

European Contact Centre & Customer Service Awards

The ECCCSAs have recognised organisations across Europe that are leading the way in delivering exceptional service to customers.

When: Tue 17 Nov 2026

Where: London, United Kingdom

In-Person

Contact Centre Expo

Europe’s leading event dedicated to the sector, it connects you with thousands of peers, industry-leading suppliers, and cutting-edge technologies shaping the future of customer contact.