Sustainability focused Portuguese energy company, Goldenergy, is taking the industry by storm. Innovation is central to it’s approach. The team takes time to get to know each customer, especially those that are vulnerable, providing a personalised experience. Feel their energy and passion during this session as you find out how they are exceeding customer expectations and the impact it’s having on the business.
Goldenergy won Gold for Best Customer Experience (Small Team) at the European Contact Centre & Customer Service Awards 2023.