The Exchange 2023 -TDCX: #BeHappier demonstrates that operational excellence is underpinned by a supportive and rewarding culture

At TDCX in Barcelona, their employees are their priority. They have a high employee satisfaction score and very positive employee feedback. They have created a flexible working environment and a support structure that develops employees at every stage of their career with internal programs and learning, combined with reward and recognition. With one of the highest retention rates in the industry, find out why the judges were impressed with their inclusive, diverse, and multicultural teams and their passion for the company and the brands that they are supporting. #BeHappier is clearly their hashtag for a reason!

TDCX won Gold for Great Place to Work (Small) at the European Contact Centre & Customer Service Awards 2022.

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