Find out how EE has revolutionised its in-store handset finance by digitising Flex Pay – creating real-time stock sync, mobile-first transactions and instant fulfilment. The result has been a 13% revenue uplift, happier customers and staff, and a streamlined, compliant journey that has enhanced its retail technology position and improved customer experience in-store and via the contact centre.
Gold Winner: Most Effective Application of Technology to Enhance the Customer Experience