Gousto has a vision that ‘with every meal, they will leave both people and the planet better off’. Dream, Deliver & Care are hardcoded into every Goustonians DNA. Unearth how this UK food delivery retailer is using a data-led holistic approach to truly provide care for the customer and colleagues whilst also supporting the green agenda and sustainability.
Gousto won Gold for Best Customer Centric Culture at the European Contact Centre & Customer Service Awards 2023.