The Exchange 2024 – Foundever Spain: Designing the Customer Service Hub of the Future

Discover this new Foundever Hub in Barcelona that has spaces dedicated to learning, relaxation and exercise, alongside traditional work areas. The physical environment meets the diverse needs of their employees, promoting health and wellbeing, work-life balance and personal and professional development. Find out how the culture reflects the physical, and the impact this new hub is having on customers, employees and the local community.

Foundever won Gold for Best New Customer Contact Operation at the European Contact Centre & Customer Service Awards 2023.

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