The UK’s largest National Same Day courier, CitySprint, has achieved impressive results through a commitment to training their teams and really understanding customer needs. This is a business that is obsessed by the customer and doing what’s right. In this session, explore what the key to this small teams’ success is and what the future holds.
CitySprint won Gold for Best Customer Service Team (Small) at the European Contact Centre & Customer Service Awards 2023.
Fill in your details below to watch the video.